YOUR CLIENT LIAISON MANAGER AWAITS YOUR REQUEST
Charles Porter clients are looking for a special service that’s private and personal. To achieve this, every member has a personal contact within the office who’s available whenever you need them.
CLIENT LIAISON MANAGERS
IMPECCABLE CUSTOMER SERVICE
The Client Liaison Managers at Charles Porter are responsible for the impeccable customer service every client receives. They take the time to build relationships with each client so that every time you speak to them, it feels personal.
Whether you’re looking for a new car, a surprise gift for someone special or a holiday of a lifetime, the Client Liaison Managers will make it happen.
PERSONAL & PRIVATE
From the day you join, each Client Liaison Manager will make an effort to get to know you so that every time you need them, it feels personal.
INSIDER KNOWLEDGE
Whether it’s details on the latest BMW, or popular places to eat near the hugely popular Jumeriah Carlton Tower in London, each Client Liaison Manager can provide you with insider knowledge.
SUPPORT
Each Client Liaison Manager is available to you and are happy to provide you with the support you need.
TESTIMONIALS
“Seriously wonderful service @cpmcltd thank you very much indeed.”
Team GB Athlete, via Twitter
“Thank you to @cpmcltd for my lovely gift! the best service provider there is! #Appreciated”
Model, Via Twitter
“I am speechless! What an exquisite bouquet of flowers! Totally unexpected, but a truly wonderful gift. The scent is heavenly. Included are three of my favourite plants and flowers – peonies, sweet peas and a variegated pittosporum. I cannot thank you enough. It is greatly appreciated.”
Actress, via E-Mail
“That’s damn good service! :o). Love all the guys at Charles Porter.”
via Twitter
“A big thank you to @cpmcltd and team for my lovely new car xx”
Actress, via Twitter
“Just have to say that all at @cpmcltd aka #charlesporter rock! Thanks for getting me up and running again so quickly #vipmobile”
Actor, via Twitter
“Now on my new phone, completely seamless transfer – brilliant – thank you so so much!”
Sky Sports Presenter, via E-mail
“I wanted to say I am extremely pleased with the way you have helped with my upgrade and your attention to detail. I am very impressed.”
Professional Footballer, via E-mail
“@cpmcltd I LOVE my new phone…just felt the need to thank you :o) x”
Actress, via Twitter
“After 10 year or more with you I made the huge mistake of leaving to Vodafone for a month. Miss you guys! Can I come back please!?”
Director, Email
“LOVE the car – I Look fabulous in it!! Thanks for all your help!”
Choreographer, via E-Mail
“Thank you @cpmcltd for sorting one of the lads & his wife out with their new iPhones at the weekend #greatservice”
Football Agent, Via Twitter
JAMES THOMAS WALLER
AN AVERAGE DAY FOR A CLIENT LIAISON MANAGER
Following my scenic drive to work through the Yorkshire Dales, I arrive at the office interested to find out what enquiries have come my way.
There’s an exciting buzz around the office following the recent announcement of the iPhone 7 and 7 Plus. Many of our clients are eager to find out what this latest Apple offering is going to deliver and the phones are lighting up with enquiries!
Mid-morning, a footballer calls who has heard about our exclusive prestige car offers, wanting to know more about how he can access the deals. How about adding some extras I suggest – privacy glass, upgraded wheels, Harman Kardon stereo system?? His teammate has just received his new car through us which he loves and he’s wanting to place an order through our quick and easy process too.
After grabbing a quick snack, it’s back to catching up with some of my other wonderful clients – those who delight in regular stays at the Jumeirah Carlton Tower hotel. Not only do our clients receive an amazing exclusive rate on stays here, they also enjoy the most attentive and helpful service you could wish for. From personal experience, the Jumeirah team are so welcoming and nothing is too much trouble. I’d always recommend this hotel for stays in the high-class area of Knightsbridge, London.
As I’m just about to leave the office, a call comes in from a frantic client who’s forgotten their close friends birthday and needs a beautiful bouquet to be delivered tomorrow in the outer suburbs of London. Who can I call at such short notice? Thankfully one of my trusted floral contacts hasn’t left her studio yet and is willing to help, even offering a reasonable ‘last minute’ delivery cost.
With over 10 years experience I know how time is of the essence and, if you’re like me, you won’t want to waste this commodity hanging on the phone listening to call-centre music… am I right?! We can help to reduce the time you spend dealing with mobile phone networks, searching for a new car, looking for that perfect holiday or perhaps finding a gift.
What makes this job so exciting is that no two days are ever the same!